? QUESTION


Re: UnForm Version 8 deliver log:


Is this an indication that the SMTP server just didn’t answer a connection request?

 

 

 

> ANSWER

 
 Yes, that means the server didn't respond within a certain amount of time when unform was sending email.  The default is 30 seconds.  You can increase it a couple of ways.  This looks like the deliver command is being used, so you can add timeout=60 to the [email] section of deliver.ini.


Also note that v9 adds an async option to the deliver command, which queues and retries (up to 30 days by default) emails, to help work around transient server problems. 


? QUESTION


What is the hierarchy between these INI files/sections 

  

deliver.ini            [email]

uf80d.ini              [mailcall]

  

This is a production system, so I want to be cautious.

  

Regardless of where the ‘timeout’ is set, this still won’t cause the email job to retry, correct? It will just wait longer for a response on the initial connection attempt?

  

With UF9, is the retry information included in the Deliver CSV log?


> ANSWER


The deliver log would take precedence with the deliver command.

 

Yes, in 8.0 it just increases the timeout but does not retry.


With 9.0, if you add the async option to the deliver command, it will queue and retry for a configured number of days, and failures are logged with a RTY status, indicating the send will be retried.