Question:


Customer going live on 8.0.30 and Facts 7.8.

 

Attempting to view documents using hyperlinks, such as @unform or Scan, and it does not work.  Is this an IE setting or a server setting?

 

Thank you.



Answer:


What version of IE?  With v8 you might need IE 8 or higher.


Also, sometimes you need to add the UnForm domain to the list of trusted sites, in Internet Options, Security.


Otherwise, javascript might be limited and that can cause problems. Many links are javascript-based.



Resolution:


Yes, that worked.  Adding the Unform server to the trusted sites.